We have been informed by Royal Mail that it is changing the way it delivers second class mail so deliveries will only take place on alternate days, Monday to Fridays. Most people do not need their stitching items urgently so 2nd class should still be acceptable but we anticipate a 'settling in' period when you may have to wait an extra couple of days - remember, there will be no weekend deliveries of 2nd class.
First Class is not affected.
Royal Mail remains the method of choice for lightweight items such as fabric and threads.
RM48 is a 2-6 day service and suitable for most orders
RM24 is a 1-3 day service and suitable if you require your items more quickly.
If in doubt, we recommend First Class.
Our postage prices are very competitve and comprise the cost of posting, packaging and processing your order - there is no profit on postage.
Dispatch and Delivery Times We dispatch on working weekdays - Monday to Friday.
Orders placed before noon will usually be dispatched within 2 working days but we are very busy so there may be a short (up to 48hr) delay. All orders will be dispatched within 5 working days.
Postage Charges within the UK Make your choice at checkout:
2nd class No Tracking 2-6 working days : £1.85 FREE over £50 order value
RM48 TRACKED 2-4 working days : £2.70 FREE over £100
RM24 TRACKED 1-3 working days : £3.60 FREE over £100
Prefer a courier? : £4.50 2-5 working days FREE over £100
Royal Mail Special Delivery : £8.35 (next working day by 4pm) FREE over £200
Some items are too large for Royal Mail and have to go by courier (generally heavy, bulky or long items such as stands). We reserve the right to make this choice.
All our items are Large Letters or Parcels - most will fit through your letterbox. We may split your order to facilitate this.
Postage charges cover the cost of postage, packing and processing your payment.
DELIVERY TO NORTHERN IRELAND We are still delivering to Northern Ireland only (BT postcodes) but courier only items may be subject to a surcharge - please enquire.
I have not received my item Royal Mail has informed us that the 2nd class delivery service is changing to ALTERNATE WEEKDAYS ONLY. This means your parcel may take a couple of days longer than it might have previously. Please be patient while this new system beds in - a second class item sent on a Wednesday might not be delivered until the following Tuesday at the earliest, depending on local arrangements.
Please make sure that you have paid for your order before contacting us.
DELIVERY OUTSIDE OF THE UK Due to circumstances beyond our control, ALL deliveries outside of the UK are suspended until further notice.
We apologise for any inconvenience.
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